FAQ

POPULAR QUESTIONS

Please call our stores for up to date availability on any item. You may also email our web team at [email protected]

At Fabrizzio, we carefully inspect our merchandise for manufacturing defects before release, and we make every effort to ensure deliveries take place without damage. In those instances where defects or damages do occur, please refer to our Return Policy page for next steps.

Orders that are cancelled or rescheduled within one day of the scheduled pickup or delivery date shall be subject to a restocking fee of the greater of $100 or 15% of the purchase price. All the eligible cancellations will be entitled to a full refund.

 Yes, we are pleased to provide delivery for our customers. At the conclusion of your purchase in store, your sales associate will work with you to arrange a delivery date and time that fits your schedule. Our Fabrizzio delivery team will make every effort to ensure your new furniture looks just in good in your home as in the store!

For most products, we do offer replacement parts. When inquiring, please have item number and invoice number available so they can better serve you. You can find the item number on your emailed order confirmation or invoice.

Order Tracking is now available online for some of our store locations including some of our online orders. Tracking is only available on the day of delivery. The estimated times are our best estimates and you should still be available during your scheduled delivery windows.